Refund Policy

14-day full refund

If Notedge is not right for you, you can get a full refund within 14 days of any subscription payment, including your first payment and each monthly or yearly renewal. No questions asked.

How to request a refund

• Email support@notedge.app from the email address on your account and tell us which payment you want refunded.
• You can also contact Paddle, our reseller and Merchant of Record, through the link in your purchase receipt or at paddle.net.
• Refunds go back to the original payment method. Your bank may take 5 to 10 business days to show it.

What happens to your plan

A refunded subscription is canceled and your account returns to the Free plan. Your saved library stays available, and Markdown export is available on every plan.

After 14 days

You can cancel renewal at any time in Billing. Your plan stays active until the end of the period you paid for, and you will not be charged again. Payments older than 14 days are not refunded for unused time, except where applicable law requires it.

Who processes payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Your legal rights

Nothing in this policy limits refund or withdrawal rights you have under applicable consumer law.